Policy

Shipping Policy

This policy explains how Nohmad handles dispatch, delivery, and shipment communications for website orders across Australia.

Order Processing

Orders are processed Monday to Friday (excluding public holidays) once payment is confirmed.

Most in-stock orders are dispatched within 1-2 business days.

Shipping Coverage

We currently fulfill website orders across Australia.

Final carrier estimates shown at checkout may vary by destination and carrier capacity.

Shipping Costs

Shipping rates are calculated at checkout based on destination, cart contents, and delivery method.

Any shipping promotions displayed on-site apply only during their stated campaign period.

Tracking and Delivery

When tracking is available, shipment updates are sent after dispatch to the order email address.

Standard delivery typically takes 3-7 business days after dispatch, but carrier timeframes can vary.

Risk of loss transfers to the customer at delivery, subject to rights under Australian Consumer Law.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

If a parcel is returned due to an incorrect address or failed delivery attempts, redelivery fees may apply.

Questions

For delivery support, contact us via the website contact page and include your order number.